*Last Updated: 2026-10-12*
Welcome to **FastSaaS** (operated by **Acme Software Labs**, accessible at [https://fastsaas.dev](https://fastsaas.dev)). FastSaaS provides cloud-based software-as-a-service (SaaS) subscription access. We strive to provide transparent, fair, and card-network compliant billing practices.
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1. Refund Eligibility & Guarantee Period
We offer a full 14-day refund window from the date of your initial purchase or subscription charge. If you are unsatisfied with FastSaaS for any reason within this 14-day period, you may request a 100% refund with no questions asked.
2. Subscription Cancellation SLA
You may cancel your recurring subscription at any time with 1 click directly inside your account dashboard under Settings > Billing. Upon cancellation, your access will remain active until the conclusion of your current prepaid billing cycle, and no further automated renewals will occur.
3. Exclusions & Fair Usage
Refunds will not be granted under the following circumstances:
- Violations of our Acceptable Use Policy (including abusive automation, unauthorized scraping, or chargeback fraud).
- Expired subscription periods where software features were continuously available and utilized without notice of dispute.
- Promotional, enterprise pilot, or custom volume agreements containing explicit non-refundable clauses.
4. How to Request a Refund
To initiate a refund, please contact our support desk:
- **Support Email**: [support@fastsaas.dev](mailto:support@fastsaas.dev)
- **Standard SLA Response Window**: Within **24 hours** on business days.
- **Required Details**: Please include your account email, order ID, or transaction receipt number.
5. Chargebacks & Payment Reseller Notice
Billing & Merchant of Record Disclosure: Our order process is conducted by our online reseller and Merchant of Record (MoR), who handles all customer service inquiries, global sales tax/VAT remittance, and transaction processing for FastSaaS.
Before initiating a formal payment dispute or chargeback with your bank or credit card company, we encourage you to contact support@fastsaas.dev. In accordance with Visa and Mastercard cardholder dispute regulations, we will review your request promptly.
6. Governing Law & Jurisdiction
This Policy is governed by and construed under the laws of **Delaware, United States**, without regard to conflict of law principles.